commercial cleaning

When choosing a commercial cleaning company for your business, sorting through all the options and selecting one can be a daunting task. Keeping your facility clean is a huge responsibility; and one that has a direct impact on the customer experience, as well as employee satisfaction. When the stakes are this high, it is important to choose the right company to undertake the cleaning of your property.

But when there are quite literally hundreds of companies operating in your city, and dozens offering similar rates and benefits, how do you weed out the good from the bad? Here are a few tips to help you!

1. Referrals
The most efficient way of finding a good commercial cleaning company to work with is to reach out to your network. Post a query on social media websites like Facebook and Twitter and ask your network for personal recommendations of the best company to choose.

2. Online Reviews
Take out the time to go through the reviews section of any cleaning company’s social media pages. Pay attention to any that mention specifics, such as the company’s punctuality, customer service or their attention to detail. Use filters to sort through reviews that have more than 4 stars and then read the reviews. However, take bad reviews with a grain of salt; many companies suffer from alignment tactics used by former employees or disgruntled clients.

3. Background Checks
The team sent out to clean your property is likely to be at your premises after all your employees have left. While it is the responsibility of the cleaning company to vet out its employees, it is your responsibility to properly vet out the company itself. Find out the past projects they’ve worked on and see what their existing clients have to say about their team.

4. Experience over cost
The longer a company has been in business, the more likely they are to have worked with businesses like yours. Experienced companies understand the safety rules and regulations of various industries and provide services to that standard. The cheapest option is not always the best. While choosing a cheap but inexperienced team will save you money temporarily, a subpar job may open you up to risks of injury and lawsuits, costing more in the long run.

5. Services offered
No two businesses are made alike, and as such, the needs of one business will differ from the other. While an commercial office building may require regular carpet cleaning and dusting, a restaurant will require deeper cleaning every day or every week. The cleaning company you choose should be well placed to provide all the services you need in one place as often as you need them, including trash disposal, pest and mould removal, washroom cleaning, high touchpoint cleaning and grounds maintenance.

6. Employee training
Allowing a team of cleaners to work on your premises after hours requires a level of trust that can only be achieved once you’ve made sure of your cleaning company’s credibility. The employees of the company should be regularly trained and screened, to ensure your safety and that of your property. Additionally, well-trained cleaners are less at risk of injuries, are more professional and perform better.

7. Green-cleaning practices
When your company is green and focuses on eco-friendly practices, it is important that the cleaning company you work with is too. Find out about their dedication to being eco-friendly and the measures they take to ensure the lowest carbon footprint.

8. Accreditations and licences
Any cleaning company you hire must have all the necessary licences and permits to operate in your area of business. If a company hesitates to provide appropriate documentation, take it as a red flag and run far away from the company.

9. Surveys
To be able to give you an accurate quote, the cleaning company should have a clear idea of the size of your building, how much work is required and the frequency at which it needs to be cleaned. None of this can be done without surveying the property first. If a cleaning company provides you with a quote without ever having been inside your building, they are probably very new in the business and should not be the company you choose.

A professional commercial cleaning company should be able to give you a precise breakdown of their costs and tell you exactly how much each service costs. This quote will depend upon the requirements of your business and the particular services you require from the company. If the quote provided for the job is out of your budget, look for discounts the company may offer on yearly contracts.

Hiring the right cleaning company for your business can make all the difference! Use these tips the next time you look for a commercial cleaning company.