Actions required to fix QuickBooks payroll update not working Issue


QuickBooks provides a payroll service that can store the data of employees working in an organization and release their wages punctually on the day assigned by the owner. The payroll service should be constantly updated to keep the records in sync with the revised tax tables released by the federal government. Users have majorly reported their QuickBooks payroll update not working on their PC. If you also faced this error in your QuickBooks while downloading the payroll updates, keep reading the blog to find out the reasons for this error and the effective methods to counter it.

You can opt for assistance from a team of QB professionals by reaching them at +1-855-948-3646.


The potential conditions for this error to develop in the software are listed underneath-

  • The Paysub.ini file has been damaged and causing issues whenever the software tries to process it.
  • The QB background processes are being blocked by other programs running on your computer and causing a malfunction in the software.
  • QuickBooks has developed internal issues due to faults in its installation.

You may also read:- QuickBooks error 15276


You can tackle this payroll issue by applying the solutions mentioned underneath-

Solution 1- Delete the paysub.ini file

The paysub.ini file is an essential program file required while installing or updating a new program on your computer. This is a hidden file, and you’ll have to remove it by using the file explorer on your Windows. Use the steps given below-

  1. Open ‘This PC’ or ‘My Computer.’
  2. Tap the View option in the top menu and select Display Hidden files & Folders.
  3. Type paysub.ini on the search bar in the file explorer.
  4. Right-click on the file and click on Delete from the options.
  5. Open QuickBooks and try to download the payroll again.

If the issues are not removed, use the next method.

Learn extra:- QuickBooks error 15271

Solution 2- Run QuickBooks in Administrator mode

You can use the Administrator to prevent QuickBooks from getting blocked by the firewall or its background processes from getting hindered by other applications on your PC. The admin mode provides it access to all the folders on your hard drive. You can use the steps below to use QuickBooks in Admin mode-

  1. Type ‘QuickBooks’ in the search panel.
  2. Right-click on the QB icon in the search results and select Run as Administrator.
  3. Retry installing the updates once the software runs in Admin mode.

If the payroll update fails again, jump to the next solution.

Solution 3- Repair the software using the QuickBooks Tool hub

QuickBooks Tool hub is a convenient utility that provides tools for dealing with everyday issues in the software. Download and install the newest version of QuickBooks Tool hub and do as per directed below-

  1. Run the QB tool hub on your PC and go to the Program Problems menu.
  2. Select the Quick fix my program option in the drop-down list and wait for the tool to repair the software.
  3. Retry downloading the payroll updates once the software is repaired.

The payroll update will work without any issues now.


This blog explains why is your QuickBooks payroll update not working on your PC. You also know the reasons for this error and methods you can use to counter this error. We hope the execution of the methods is easy for you and that the payroll issues are now fixed.

If you encounter any issues, speak with a QB expert directly at +1-855-948-3646 to clarify your doubts.

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