eCommerce delivery services

In the world of eCommerce, the packaging is an essential component of the customer experience. The packaging can not only protect the product during transit but also create a lasting impression on the customer. While packaging design and quality are important, it’s essential to also consider the impact of packaging inserts. Packaging inserts are a small but mighty marketing tool that can increase customer loyalty, generate repeat purchases, and boost brand awareness. In this blog post, we’ll explore the benefits of using packaging inserts for your eCommerce delivery services and provide creative packaging insert ideas to boost your sales. 

What are eCommerce Packaging Inserts? 

eCommerce packaging inserts are small promotional items or documents that are included inside a product’s packaging. These inserts are intended to engage the customer and encourage them to take further action, such as visiting the website, leaving a review, or making a repeat purchase. Some examples of eCommerce packaging inserts include personalized thank you notes, product samples, discount codes, referral programs, and social media handles. 

Why Should You Use Packaging Inserts for Your eCommerce Business? 

Packaging inserts are an essential part of eCommerce businesses that can significantly impact customer experience and increase sales. Here are some reasons why you should use packaging inserts for your eCommerce business: 

  • Increase Customer Loyalty: Packaging inserts provide an excellent opportunity to connect with customers and make them feel valued. Including a personalized thank-you note or a small gift can go a long way in creating a positive impression and increasing customer loyalty. 
  • Generate Repeat Purchases: By including discount codes or referral programs in your packaging inserts, you can encourage customers to make repeat purchases and bring in new customers to your eCommerce business. 
  • Boost Brand Awareness: Creative packaging inserts can help increase brand awareness and promote your eCommerce business. By including your social media handles or encouraging customers to share their purchases on social media, you can expand your reach and attract new customers. 
  • Stand Out from Competitors: Packaging inserts can help differentiate your eCommerce business from competitors by providing a unique and memorable unboxing experience for customers. 
  • Cost-Effective Marketing: Packaging inserts are a cost-effective way to market your eCommerce business, as they allow you to promote your brand and products without incurring significant advertising costs. 

Overall, packaging inserts are a powerful tool that can help eCommerce businesses increase customer loyalty, generate repeat purchases, boost brand awareness, stand out from competitors, and promote cost-effective marketing. 

Creative Packaging Insert Ideas for Parcels Delivery Services 

When it comes to packaging inserts, the possibilities are endless. Here are some creative ideas that can help you increase customer loyalty and boost your eCommerce sales: 

Personalized Thank You Notes 

Show your customers that you appreciate their business by adding a personalized thank you note to their package. This is a simple and inexpensive way to make your customers feel valued. 

Product Samples 

Encourage your customers to try other products in your line by including a sample in their package. This is a great way to introduce new products and generate repeat purchases. 

Discount Codes 

Offer a discount code that can be used on their next purchase. This not only encourages repeat business but also gives customers an incentive to try new products. 

Referral Programs 

Encourage your customers to refer friends and family by including a referral program in their package. Offer a discount or reward for every new customer they bring to your site. 

Social Media Handles 

Encourage your customers to follow you on social media by including your social media handles in their parcels delivery services. This is a great way to increase brand awareness and keep customers engaged with your brand. 

QR Codes 

Include a QR code on your packaging inserts that leads to a landing page with exclusive content, such as a behind-the-scenes look at your business or a special offer. 

Interactive Packaging 

Consider adding interactive elements to your packaging inserts, such as scratch-off cards or puzzles. This can create a fun and engaging experience for your customers. 

Customized Stickers or Labels 

Add a personal touch to your packaging by including customized stickers or labels with your brand logo or message. This is a great way to increase brand awareness and create a memorable unboxing experience. 

Personalized Recommendations 

Based on their purchase history, offer personalized recommendations for other products they may be interested in. This can increase the likelihood of repeat purchases and help customers discover new products. 

Eco-Friendly Inserts 

Consider using eco-friendly packaging inserts, such as seed paper or compostable packaging. This not only aligns with customers’ values, but it also creates a positive brand image. 

By incorporating these creative packagings insert ideas, you can create a memorable unboxing experience for your customers and increase brand loyalty, ultimately leading to higher eCommerce sales. 

Packaging Inserts with a Third-Party Fulfillment Company 

Third-party fulfillment companies can help eCommerce businesses with their packaging inserts. These companies can handle the entire fulfillment process, from warehousing to shipping, and can provide customized packaging options to make your brand stand out.  

  • One of the key benefits of working with a third-party fulfillment company is that they can handle the entire fulfillment process, from storing the products to packaging and shipping them. This means that businesses can focus on other aspects of their operations, such as marketing and product development. 
  • Third-party fulfillment companies can also save eCommerce businesses time and money by providing bulk discounts on packaging materials and shipping rates. They have established relationships with shipping carriers and can negotiate better rates than businesses could on their own. 
  • Additionally, third-party fulfillment companies can offer customized packaging options, such as branded packaging and personalized packaging inserts. This can help businesses create a memorable unboxing experience for their customers and increase brand awareness. 

Overall, partnering with a third-party fulfillment company for packaging inserts can help eCommerce businesses save time, reduce costs, and improve their customer experience. 


eCommerce packaging inserts are a powerful marketing tool that can increase customer loyalty, generate repeat purchases, and boost brand awareness. By using creative packaging insert ideas and working with a third-party fulfillment company, eCommerce businesses can ensure that their packaging inserts are included in each parcel or chiller delivery and that their brand stands out from the competition. By investing in packaging inserts, eCommerce businesses can take their sales to the next level. 

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