Call forwarding is a service provided by some telephone networks and virtual telephone systems that allows an incoming call to a specific number to be forwarded to another telephone regardless of its location. Its principle is quite simple. Depending on the provider, the person calling a number with this service is first informed about the call forwarding in a special tone. Although the best service is the one where the caller does not even know about the call forwarding. The call is then forwarded to a second number where the phone conversation takes place. In many cases, this feature is used by mobile business people who need to stay in touch with their clients and employees no matter where they are in the world.
In order to activate call forwarding,
The business owner must contact the provider of the telephone network or virtual PBX. A specific code may need to be entered and additional fees may apply depending on the service plan chosen. To give the business owner more freedom, there are two types of call forwarding: rule-based and unconditional. With unconditional call forwarding, every incoming call is forwarded to a different number 24/7. With rules-based call forwarding, a company has more flexibility in deciding how calls are answered, just like with a virtual PBX. They can set up rules that define times of day and days of the week for forwarding calls to different numbers. It is also possible to program call forwarding on a rotational basis or by the time of day.
The intelligent mobile technician has many reasons to activate call forwarding.
This service strengthens the professional image of the person who uses it, as they can be reached from any location. A mobile businessman who allows his customers and acquaintances to reach him through call forwarding, no matter where they are, shows that he really cares about the company, but keeps his mobile number confidential. Companies can work more efficiently, regardless of their location. That’s the second benefit of this handy service. Since calls can be received anywhere in the world, the person using the call forwarding service can relocate at will. This solution is ideal for salespeople and other mobile professionals who need to travel back and forth constantly.
The popularity of virtual phone systems is partly due to this,
And many businesses rely on these products to continue their work whether or not a particular employee or manager is present in the office. Call routing adds flexibility to any business. Running a business can be tricky, and often requires travel outside of the workplace or country. By enabling call forwarding through a virtual PBX or network provider, mobile specialists can travel as often as they want without worrying about whether or not they are available. This service can make a company’s operations much less stressful.
