Facts to know when resolving the QuickBooks Error 15102

QuickBooks Error 15102
QuickBooks Error 15102

QuickBooks users keep facing errors from time to time, and also the only remedy for the errors is to stay updating the QuickBooks software with the newest versions. However, sometimes users address errors while downloading or installing new updates, and it gets quite tricky for them to handle matters. during this blog, we’ll be discussing one among the QuickBooks errors that may occur when the users attempt to download or install the newest payroll updates, and also the error is QuickBooks error 15102. The users who have issues with the error 15102 can read the complete blog for all the specifics.

Are you facing the QuickBooks error 15102 and need immediate resolution assistance? Get up-to-date with our tech support at +1-855-948-3646 and avail assistance from pro advisors.

Factors causing the Error 15102: didn’t Reset Update

To perform the QuickBooks Payroll Update, users will need a working internet connection, access to the update file download location, and Windows Admin rights. Among other things, if any of the desired components fail to function, QuickBooks will come up with a blunder. another factors behind the error are as follows-

1. QuickBooks must be set at single user mode while updating. The error will appear if it’s running during a terminal service environment in multi-user mode.
2. If the shared download is turned on, or the download location is unavailable or incorrect to download the updates, the error 15102 will show up.
3. The error 15102 will appear when the user isn’t logged in with a Windows Vista software system admin account while updating the payroll services.
4. Or if the user’s payroll subscription is inactive.

Read this related article: QuickBooks Error 15276

Quick steps to resolve the did not Reset Updates error

Before proceeding with any of the subsequent steps, users are advised to confirm their payroll subscription is active and also the QuickBooks application is updated to its latest version.

Step 1: Switch to single-user mode (If you’re using multi-user mode)

1. you may first must exit all the users within the network.
2. Then, open QuickBooks on the workstation where you’re having issues with the Update.
3. Then, under the file menu, select Switch to Single User.
4. and check out to re-update the QuickBooks Payroll.

Step 2: Verify that the mapped file location is correct

1. Press CTRL+1 to open the merchandise Information window.
2. Then, choose Help > Update QuickBooks.
3. Click the choices tab and make certain the knowledge in Download Location is correct. (If the Shared Download is about to Yes, the Download Location drive should match the drive listed within the Product Information box. If it’s set to No, the Download Location directory should match the QuickBooks Desktop installation directory).
4. If the placement is inaccurate, change the state of location. (Check for Shared Download if it is chosen, select No and click on Save. If No is chosen, then select Yes and click on Save).
5. Click Close and download the most recent tax table again.

Step 3: If Windows Vista still has issues, run QB desktop as an administrator

1. Right-click the QB icon and choose Run as an Administrator.
2. Click continue and update the QB to the newest Update.


If the QuickBooks error 15102 persists, we recommend you to call us at +1-855-948-3646 and obtain help from the certified experts.

You may also see: QuickBooks Payroll Not Working