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Is your QuickBooks closing abruptly while performing day-to-day tasks? If yes, then this article will help you understand and resolve the issue. The QuickBooks keeps crashing issue can arise due to many common reasons, like glitches in the program files. This error message can arise out of nowhere and can prevent users from running the application correctly. If you are getting the QuickBooks closes unexpectedly issue, you can follow the solutions given below to address it.
If you are having difficulty understanding the steps or resolving the error message on your own, you can reach out to us at +1 800-417-5147 to get assistance from our support team.

Common Causes for the QuickBooks Keeps Closing Issue

If your QuickBooks shuts down randomly, the following factors might be causing the issue –
1. The company name you are trying to open has a long file name, which exceeds the maximum permissible limit allowed by QB.
2. The QBWUSER.INI file is damaged or corrupted, and you need to repair it to fix the crashing issues.
3. Your Windows OS is outdated or obsolete, and it has become incompatible with running the QB application.
4. Essential QuickBooks components needed to run the QuickBooks Desktop application are missing from the system, or they are accidentally deleted.

Read more :- QuickBooks error 1000

Effective Steps to Eradicate the QuickBooks Keeps Shutting Down Issue

If QuickBooks starts to open then closes, you can follow the steps given below to address the issue –

Step 1 – Activate the Quick Fix Tool to Mend the Minor Program Damages

The QuickBooks automatic shutdown issue can be resolved by activating the Quick Fix my Program tool –
1. Download the setup file from Intuit’s official site and follow the on-screen instructions to install the tool hub on your PC.
2. Once installed, run the QuickBooks Tool Hub utility and select the Quick Fix my Program tool from the Program Issues tab.
3. Run the tool to repair the program issues, and once the tool stops running, check if the crashing issue is rectified.

Step 2 – Install the Latest Updates to Upgrade to a Newer QuickBooks Desktop Version

The freezing issue in QuickBooks can be dismissed by updating QuickBooks to the latest release.
1. Locate the QB Desktop icon and right-click the icon to select the Run as Admin option and use your admin privileges.
2. Enter the login details, and once logged in, go to the Help menu to select the Update QuickBooks Desktop option.
3. Open the Update window, and from the Update Now tab, select Get Updates to download the latest available updates on your PC.
4. Once installed, rerun the application and say Yes to the confirmation pop-up on the installation screen.
5. Lastly, try performing a few tasks to check if the crashing error code is eliminated from the application.


The QuickBooks keeps crashing issue can be reliably resolved by following this blog till the end. If the issue persists, you can reach out to us at +1 800-417-5147 to get assistance from our team of QB professionals.

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