How to Permanently Stop QuickBooks Update error 15243?

QuickBooks Update error 15243
QuickBooks Update error 15243

Payroll services in QuickBooks allow users to file taxes, manage and pay employees and much more. Users need to keep QuickBooks Desktop and payroll up-to-date to use it efficiently. However, while downloading the update, users sometimes come across QuickBooks update error 15243. The error code comes up on the screen along with a message, “ The update of payroll is not able to complete successfully. The QuickBooks FCS service is damaged.” To fix the error, first, understand the root causes given in the next section of the blog and then implement the troubleshooting solutions.

If you are facing any problem resolving QuickBooks update error 15243, give a call on our helpline number 1.855.738.2784 and connect with the QuickBooks technical support team for direct consultation.

Reasons why you received error 15243 in QuickBooks?

Error 15243 in QuickBooks appears due to numerous reasons. Take a glance at a few of them mentioned below:

  1. The installation of QuickBooks Desktop is corrupt or incomplete.
  2. Change in QuickBooks software leading to corruption in Windows registry.
  3. Intuit FCS service is not running in QuickBooks.
  4. Anti-Virus software installed on the workstation blocks access to download the latest update file.

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Possible Methods to Fix QuickBooks Update error 15243

Method 1. Make a fresh install of the digital signature certificate

  1. Quit QuickBooks Desktop, move to C:\Program Files(x86)\Intuit\QuickBooks and find the QBW32.exe file.
  2. Right-click on the file, choose Properties and select the Digital Signature tab.
  3. Scroll the list of signatures, select Intuit and press Details.
  4. When the Digital Signature Details window opens, select View Certificate and go to the Certificate window.
  5. Click Install Certificate, then Next and then Finish.
  6. Restart your PC, open QuickBooks again and start downloading the update once again.

Method 2. Temporarily disable Firewall and Network Protection Temporary

  1. Right-click on the Windows Start menu, select Settings and click Update & Security.
  2. From the left pane, click the Windows Security tab and select Open Windows Security.
  3. Move to the Windows Security window, select Firewall and Network Protection and scroll the list of networks.
  4. Select Domain, Private and Public Network one by one, then turn off the Microsoft Defender Firewall with all types of network.
  5. Once done, try to install the latest updates of the QuickBooks Desktop.

Method 3. Enable FCS in QuickBooks Desktop

  1. Hit the Windows + R keys jointly on your keyboard to open the Run box and type COMPMGMT.MSC.
  2. Select OK and wait till the Computer Management Window opens.
  3. Choose Services and Applications, click Services and scroll down the cursor.
  4. Look for Intuit QuickBooks FCS, double-click it, and go to Startup type.
  5. Choose Manual, then Apply and select OK.

Method 4. Validate the payroll service key in QuickBooks to refresh the connection

  1. In QuickBooks, move to the Employees menu bar and select My Payroll Service.
  2. Click Activate Service key, go to the Service keys window and select current payroll.
  3. Click Edit and keep clicking Next until finish appears.

The troubleshooting methods discussed in the blog above are considered to be the most effective. Hopefully, they will help you fix QuickBooks update error 15243. If, due to any reason, the issue recurs, call us on our 1.855.738.2784 and seek guidance from the certified QuickBooks expert’s team.

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