Ordinary Person with Extraordinary Determination: Dr. Gitlow’s Journey of Untiring Efforts

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Perseverance is an essential quality for success in life. A person who preservers has self-confidence, determination, and a natural urge to work hard without losing patience. Dr. Howard S. Gitlow exhibits perseverance; he has a strong belief that most things in life are processes which can be improved using currently available science. He has used the Scientific Method to synthesize the management theory he named “Deming-based Lean Six Sigma Management”. This theory combines Dr. W. Edwards Deming’s theory of management, the administrative systems of Japanese Total Quality Control, the tools and methods of Six Sigma Management, and Lean Manufacturing.

Background

Dr. Gitlow is a Professor of Management Science and Professor of Health Sector Management (secondary appointment), Miami Herbert School of Business, University of Miami, Coral Gables, Florida.  He was a Visiting Professor at the Stern School of Business at New York University from 2007 through 2014, and a Visiting Professor at the Science University of Tokyo in 1990 where he studied with Dr. Noriaki Kano.  He received his Ph.D. in Statistics (1974), M.B.A. (1972), and B.S. in Statistics (1969) from New York University.  His areas of specialization are Six Sigma Management, Lean thinking, Deming’s theory of management, Japanese Total Quality Control, and cultural transformation.

Dr. Gitlow is a Six Sigma Master Black Belt, a Fellow of the American Society for Quality, a senior member of the American Statistical Association, and an Accredited Professional Statistician by the American Statistical Association™.  He has consulted on quality, productivity, and related matters with many organizations, including several Fortune 500 companies.Dr. Gitlow has authored or co-authored 16 books.  These include: Quality Management: Tools and Methods for Improvement, 4rd edition, Hercher Publishing Company (2017), Guide to Lean Six Sigma and Process Improvement for Practitioners and Students: Foundations, DMAIC, Tools, Cases and Certification, 2nd ed., Prentice-Hall (2015); America’s Research Universities: The Challenges Ahead, University Press of America (2011); A Guide to Lean Six Sigma, CRC Press (2009); Design for Six Sigma for Green Belts and Champions, Prentice-Hall, (2006); Six Sigma for Green Belts and Champions, Prentice-Hall, (2004); Quality Management: Tools and Methods for Improvement, 3rd edition, Richard. D. Irwin (2004); Quality Management Systems, CRC Press (2000), Total Quality Management in Action, Prentice-Hall, (1994);The Deming Guide to Quality and Competitive Position, Prentice-Hall (1987); Planning for Quality, Productivity, and Competitive Position, Dow Jones-Irwin (1990); and Stat City: Understanding Statistics Through Realistic Applications,2nd edition, Richard D. Irwin (1987).  He has published 68 academic articles in the areas of quality, statistics, management, marketing, and cultural transformation.