QuickBooks payroll is one of the essential features of the QB application. When there are issues while downloading the payroll updates or maintenance releases, it can prevent users from accessing the application. In such a case, you can get the QuickBooks error code 15101 on your screen. QuickBooks error 15101 can cause a disruption in your employee-related tasks and can be easily eliminated with the effective methods provided in this blog below.
If you are having trouble understanding the steps or resolving the error message on your own, you can reach out to us at 1-855-856-0042 and get assistance from our technical support team.
Possible Reasons for the QuickBooks Payroll Update Error 15101
You might be getting QuickBooks Desktop error 15101 due to the common factors given below –
- All the QuickBooks services are not started on your Windows OS, and you need to activate them.
- You have not set Internet Explorer as your default browser for running QuickBooks, which is causing connection issues.
- Windows firewall is causing an obstruction and preventing QuickBooks from connecting to the internet.
- The reboot.bat file in QuickBooks is not running correctly, and it might be damaged or corrupted.
- There are installation issues in QuickBooks, and the essential processes are not running correctly.
Recommended to read: How to fix QuickBooks error 15106
How to Reliably Rectify the QuickBooks Payroll Error 15101?
You can easily eradicate QuickBooks error message 15101 with the help of the following solutions –
Solution 1 – Edit the Browser Settings to Set Internet Explorer as the Default Browser
If you have not set internet explorer as your default browser, you can edit the browser settings.
- Open Internet Explorerand click Tools or the Gear icon from the top right corner to select Internet Options.
- Navigate to the Programstab to click on the Make Default button and hit OK to save the changes.
- Now, run the payroll updates in QuickBooks to check if the 15101 error code is fixed.
Solution 2 – Restart the Connector Processes in QB from the Task Manager
You can restart the connector process in QuickBooks to resolve the QB error code 15101.
- Use the Ctrl + Shift + Esckeys to open Task Manager, and in the Task Manager Window, go to the Processes
- Select the exeprocess and right-click on it to select the End Process option.
- Finally, restart QuickBooks and check if the payroll issues leading to the 15101 error are resolved.
Solution 3 – Run the Reboot File as an Admin to Mend the File Issues
Lastly, if the error persists, you need to fix the reboot file by running QB as an admin.
- Right-click the QuickBooks icon from the desktop and select Propertiesto click on the Open File Location
- Right-click the bat file to select Run as Administrator, and once the Reboot.bat file finishes the repair process, the command prompt window will close automatically.
Conclusion
You can use the solutions given above to eliminate the QuickBooks error 15101. If the error code remains unresolved, you can contact us at 1-855-856-0042 to get assistance from our QB ProAdvisor professionals.
Also read: Doable steps to terminate QuickBooks Error the File Exists