QuickBooks Has Stopped Working? Here’s What Should Be Done

QuickBooks has stopped working

No one can deny that QuickBooks Desktop is a one-stop solution when it comes to organizing the daily business activities of small and mid-sized companies. However, despite QuickBooks being such a top-notch accounting application, working with it is not entirely smooth because of its vulnerability to errors and technical glitches. Through this post, we are going to talk about QuickBooks stopped working issues that numerous users face while trying to use QuickBooks Desktop. Several factors can cause QuickBooks Desktop to stop working, which you will learn ahead of in this post, alongside their possible troubleshooting solutions.

For immediate troubleshooting assistance fixing QuickBooks has stopped working issue, you can get in touch with our QuickBooks officials at +1-855-856-0042.

What are the reasons causing QuickBooks not responding issue?

QuickBooks not responding issue generally takes place due to the corrupted program files of QuickBooks Desktop.

1. The QBWUSER.ini file, which contains all the QuickBooks license information, is either damaged or missing.

Recommended to read: QuickBooks Error 6000 77

How to overcome QuickBooks has stopped working issue?

Solution 1) Fix the QuickBooks program files with the assistance of Quick Fix my Program

1. Download the most current version ( of QuickBooks Tool Hub.
2. Save the QuickBooksToolHub.exe file (the downloaded file) on the Windows Desktop and then open it.
3. Act accordingly to the instructions you notice on your computer screen and accept the terms and conditions to conclude installing QuickBooks Tool Hub.
4. Run the QuickBooks Tool Hub application.
5. Click on the Program Problems tab.
6. Look for the Quick Fix My Program option and then select it.
7. Wait until the repair of your QuickBooks program files is completed.
8. After that, open QuickBooks Desktop and try to perform the required action.

In case QuickBooks has stopped working issue persists, move to the second solution.

Solution 2) Rename the QBWUSER.ini and EntitlementDataStore.ecml files

1. On your computer, go to Windows Explorer.
2. Follow the path “Users[Your user name]AppDataLocalIntuitQuickBooks [year].”
3. Locate the file named QBWUSER.ini and right-click on it.
4. From the set of options, select Rename.
5. Type “.OLD” at the end of the file name and then press Enter on your keyboard.
6. Follow the path “C:\ProgramData\Intuit\Entitlement Client\v8.”
7. Look for the EntitlementDataStore.ecml file and right-click on it.
8. From the set of options, select Rename.
9. Type “.OLD” at the end of the file name and then press Enter on your keyboard.
10. Open QuickBooks Desktop and follow the steps you see on your computer screen to register it.
11. At last, try to perform the required action and see whether you see face any QuickBooks issues this time.


If you fail to get over QuickBooks has stopped working issue even after following the troubleshooting solutions that we have explained in the above post, then there is a high chance that the folder containing your QuickBooks company file is either damaged or lacks Windows permissions. Hence, our advice for you is to create a new folder to save your QuickBooks company file and grant it the required Windows permissions. You can also ask for additional troubleshooting guidance fixing QuickBooks not responding issue from our QuickBooks officials at +1-855-856-0042.

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