ERP & eCommerce Integration: 5 Must-Answer Questions for Success - Ultra Commerce

In eCommerce, few things are more important than having a streamlined, efficient business management system. One key aspect is integrating your eCommerce platform with an ERP (enterprise resource planning) system. This integration can help you automate your business processes, improve customer service, and increase efficiency. In this article, we’ll provide a comprehensive guide to eCommerce ERP integration, covering everything you need to know.

What Is Ecommerce ERP Integration?

At its most basic level, eCommerce ERP integration involves connecting your online store with an ERP system that manages various back-office functions such as inventory management, order processing, accounting, and more. This connection allows data to flow seamlessly between the two systems, eliminating the need for manual data entry and reducing the risk of errors. Automating these processes can save time, reduce costs, and improve accuracy.

Benefits Of Ecommerce ERP Integration

There are numerous benefits to integrating your eCommerce platform with an ERP system. Here are just a few:

  • Automated Order Processing: With eCommerce ERP integration, orders placed on your website are automatically sent to your ERP system, where they can be processed and fulfilled more quickly and efficiently.
  • Real-Time Inventory Management: By connecting your eCommerce platform with your ERP system, you can maintain accurate, real-time inventory data, avoiding stock outs and overstocking.
  • Improved Customer Service: By automating processes such as order fulfilment and shipment tracking, you can provide customers with up-to-date information on their orders, improving the overall customer experience.
  • Streamlined Accounting: Integrating your eCommerce platform with your ERP system can help you streamline your accounting processes, reducing the risk of errors and ensuring accurate financial reporting.
  • Increased Efficiency: ECommerce ERP integration can help you increase overall efficiency by automating repetitive tasks, freeing up time for more important tasks such as product development and marketing.

Steps To Ecommerce ERP Integration

While the benefits of eCommerce ERP integration are clear, integrating your systems can be complex. Here are the key steps to follow:

  • Choose The Right ERP System: The first step in eCommerce ERP integration is to choose the right ERP system for your business. Consider your industry, business size, and specific needs when selecting a system.
  • Please Choose The Right Ecommerce Platform: Once you have selected your ERP system, you need to choose the right eCommerce platform that can be easily integrated.
  • Map Out Your Data Flows: Before integrating your systems, you must determine how data will flow between them. This includes identifying the specific data elements transferred between the two systems and determining how often data will be synced.
  • Configure Your ERP System: Once you have mapped out your data flows, you need to configure your ERP system to ensure it can properly communicate with your eCommerce platform.
  • Configure Your Ecommerce Platform: You must also configure it to ensure it can communicate with your ERP system.
  • Test Your Integration: Before going live with your integration, you must thoroughly test it to ensure that data flows correctly between your systems and that all processes function as intended.


ECommerce ERP integration can be a powerful tool for businesses to streamline their operations and improve efficiency. By automating processes such as order processing, inventory management, and accounting, businesses can save time and reduce costs while improving the customer experience. However, the integration process can be complex, and businesses should carefully consider the right systems and integration provider before proceeding. With the right approach, eCommerce ERP integration can significantly benefit businesses of all sizes.