Ways to Successfully Eliminate QuickBooks Can’t Find Company File Error

QuickBooks Can’t Find Company File
QuickBooks Can’t Find Company File

A damaged company file can cause many issues while running the data in QB. One such issue is when QuickBooks is unable to locate the company file, which can lead to the QuickBooks can’t find company file error message on the screen. The error can get triggered due to some common reasons, like an incorrect file path. You can reliably resolve the QuickBooks company file missing error with the help of the easy steps given below.

If you are facing issues with your QBW files, and the given solutions seem hard to perform, or you are having trouble with the process, you can reach out to our specialized team of QB assistants at 1-855-856-0042 to tackle the issue with ease.

QuickBooks Company File is Missing: Common Reasons & Triggers

QuickBooks Desktop company file not found error can arise due to the main causes & factors mentioned below –

  1. The company file you are trying to open is stored in another location, and you are accessing the wrong or invalid file path/folder.
  2. The QBW company file might not be running correctly in the system, and the file might have been removed or mistakenly deleted.
  3. There is unstable network connectivity in the PC, which is leading to issues while running the company files in the multi-user mode.
  4. You are not accessing the company files correctly and are using the wrong option to open the files, or the file extension might be incorrect.

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Effective Steps to Tackle QuickBooks Unable to Find Company File Error

You can address the QuickBooks company file lost error by using the detailed steps given below –

Step 1 – Perform an IP Configuration to Remove the Connectivity Issues While Running the QBW Files

You need to ensure that the network connectivity issues are resolved before accessing the QBW files to avoid the can’t find QuickBooks company file error message.

  1. Press the Windows + R keys to access the Run window and type the ipconfig/all command, followed by hitting Enter to run the command prompt.
  2. Note down the hostname and type ping [server name] to check the packet responses after sending the packet, and if there is a packet loss, consult an IT professional to resolve the issue.

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Step 2 – Change the QBW File Location from the File Explorer Section

You need to ensure that the company file path is valid and correct by changing the file location in the following manner –

  1. From the Windows Explorer tab, find the company file with the QBW extension and right-click on it to select Copy, followed by pasting it into a new folder on your desktop.
  2. Right-click the copied file in the new location and hit Rename to modify the name accordingly, followed by going to the QuickBooks File menu and selecting Open or Restore a Company to access the QBW files successfully.


Are you getting the QuickBooks can’t find company file error and the given steps are not working? Don’t fret; our QuickBooks professional team is here to provide you the best solutions to your QBW file issues at 1-855-856-0042.

You may read also : How to fix QuickBooks Error PS036